In the NPMD market, Gartner Peer Insights has published 807 reviews and ratings in the 12-month period ending 31 July 2020. This report summarizes the findings, synthesizing those reviews into insights for IT decision makers. According to Gartner, “This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and […]
In the 2020 Market Guide for Digital Experience Monitoring, we believe Gartner provides context on how the DEM market and vendor technologies are evolving to address the more distributed and dynamic nature of today’s networks, which require a more expansive approach to monitoring. By reading this market guide, we believe you’ll learn: Why Digital Experience Monitoring […]
SD-WANs transform enterprise WAN edge functionality with the abilty to use multiple network transports to meet applications’ performance requirements. They are an integral part of enterprise digital transformation initiatives. Kentik has partnered with the leading global provider of SD-WAN solutions, Silver Peak, to enable advanced, in-depth visibility into Silver Peak’s SD-WAN virtual networks. Learn more […]
The power dynamic in advertising has shifted, and consumers are in control. More than half of U.S. adults report avoiding ads. People have higher expectations than ever — often without even realizing it — and not all advertisers have adapted to their demands yet. Personalized marketing is challenging to do without a company that knows […]
In this whitepaper, we examine the impact that major events can have on telecommunication infrastructure globally. The pandemic had significant repercussions on the connection and audio quality rates that were witnessed. These changes were predominately caused by the move to remote working, as well as increased streaming and gaming for entertainment purposes. We analyze the […]
A fundamental rule of marketing has always been to meet customers where they are. And, these days, they’re on mobile devices. Is your brand’s current mobile strategy connecting with customers as well as it could be? Is it engaging with them appropriately at each distinct phase in their customer journey? Check out this guide to […]
To understand the new normals of network operations in 2020, Kentik surveyed 220 network professionals from around the globe. The goal was to surface new challenges and opportunities faced by network teams as our community endeavors to ensure the success of remote workers and keep the world connected. Download the report to read the complete findings and learn: […]
Find out in this investigation on how number testing identifies customer-impacting network issues in real-time. Learn how Voice Assure Interstate replicates your customers experience, in-state, when they call your organization. Run inbound and outbound tests on your toll and toll-free numbers across the US and Canada to accurately measure how your customers experience your service […]
Perhaps you have been closing deals and maintaining a network of repeat business for years, without technology. Or perhaps you’re a tech-savvy broker new to the game. Could you be making mistakes when managing your data that could be costing you deals? Download this eBook to explore the CRE Tech Maturity Model – an outline […]
Businesses need to connect from anywhere with customers, vendors and staff, and they would falter without a phone system that lacks the features to do so. Learn how a Hosted PBX (HPBX) solution benefits businesses and provides the features needed. + HPBX solutions are managed by your service provider. + Work remotely and continue to […]
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Change is the only constant with today’s wide-area network (WAN). Internet connectivity, multi-cloud architectures, software-defined WAN (SD-WAN) adoption, and pandemic-driven work-from-anywhere initiatives have turned today’s networks upside-down. But one thing hasn’t changed. The business expects applications to be at peak performance on the network. It’s up to the network management team to operationalize the evolving […]
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