We’ll get their thoughts on how IT automation and AIOps have transformed service delivery and IT operations to date, and what the road ahead looks like. Industry leaders from BT, Fujitsu, and Windstream discuss: Tips for a successful automation roll out and overcoming roadblocks Key automation use cases: past, present and future The role of […]
Use this checklist to ensure that you’re delivering the savings your business demands. Request Free! Source: Meetings & Travel
Our free template helps you: • Focus on questions that are most relevant to your program • Get the right answers from TMCs to make the best decision Request Free! Source: Meetings & Travel
The panel discuss the top reasons to establish a managed travel program, such as gaining visibility into and managing travel costs, identifying savings opportunities, improving the traveler experience and duty of care of travelers. This webinar is aimed at companies with less than $10 million in travel spend and limited full-time resources. Key Takeaways: – […]
The IDC MarketScape assesses key capabilities including customer satisfaction, functionality, and the range of services provided by partner ecosystems and intelligent workflows. Request Free! Source: Meetings & Travel
With Fair Work and the media targeting the industry, it’s more important than ever that hospitality owners and managers clearly understand their compliance obligations and are prepared for an audit this year. Compliance isn’t optional, so use this guide to help you get your shift together. Download this guide to learn: The biggest labour compliance risks for hospitality businesses What’s […]
Date: Wednesday, February 19, 2020 Time: 2pm ET | 11am PT Sponsored by: Everlaw When you have access to data visualization tools, it opens a world of possibilities for your firm. These tools help you generate interactive visualizations from any set of documents that provide key insights into document dates, metadata, primary languages, contents, formats, […]
They demand fast, convenient and personal service: 67% expect a response from customer support within 10 minutes. 22% of millennials would stop doing business with a brand after one bad customer service interaction. 41% check a brand’s website or FAQ because they want the convenience of solving the problem themselves. 26% of millennials say they […]
For companies who struggle with their lead-to-cash management process, poor customer experiences often results in lost revenue. But it doesn’t have to be this way. The CFO is uniquely positioned to play a critical role in understanding the customer experience and how it can boost cash flow. Companies need to transform for a number of […]
Customer expectations are dramatically changing for every kind of organization—and at an incredible speed. Manufacturing customers working on terminals a couple years back now expect simple, Amazon-like mobile purchase experiences for complex orders. Travelers now balk if any part of the process isn’t as simple as getting an Uber, and assume they’ll get personalized, location-specific […]
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In this whitepaper, “An Introduction to Business Monitoring,” sponsored by Anodot and promoted by RTInsights, you’ll learn: Why business metrics pose a unique monitoring challenge The advantage of AI- and ML-driven platforms for deep 360 business monitoring An overview of Anodot’s Autonomous Business Monitoring solution Request Free! Source: Information Technology
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