A Risk Based Approach to Cyber Security

Business priorities can change with a moment’s notice. As such, firms require agility not only in their business processes, but also in the risk and compliance systems that support them.  There is general agreement within the industry on the aims and requirements for cyber security risk management, however the practical implementations of risk-based approaches often fall below […]

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The Future of Network Visibility

One of the key potential bottlenecks of the high-performance cloud infrastructure is the network. In order to improve applications performance in the cloud, networks need to be optimized to adapt to changing application demands and cloud networking configurations. The network for the new cloud infrastructure, whether it is built for private cloud, public cloud, or […]

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Powering Profitability with the Three A's: Automation, AI & Analytics

The telecom industry is in a state of transformation. In fact, so much is changing that the word “telecom” doesn’t even fully describe it anymore. And the shift is not just in nomenclature. Communications service providers have reinvented their business models. They’re embracing new technologies, like 5G and cloud computing, while working to adapt to […]

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ThinkJar: Six Transformational Customer Service Trends

Traditionally, customer service has been single channel or nonintegrated multichannel, with the company‑centric goals of efficiency and cost‑savings. Six trends are changing that model. The new approach? It’s about a platform, the customer journey, and achieving operational excellence—working with customers and working across teams to deliver better service. Download the white paper from ThinkJar and […]

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Mission-critical Workload Performance Testing of Different Hyperconverged Approaches on the Cisco Unified Computing System Platform (UCS)

Organizations today must be extremely agile and flexible in adding applications and virtual machines (VMs) to mission-critical production environments to handle the speed of business. Challenges include silos of compute, network and storage gear that are static and require individual management. Hyperconverged infrastructures (HCI) offer a single, centrally managed solution with software-defined compute, network and […]

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Essential Guide to AIOps

But you probably didn’t need us to tell you that. That’s where AIOps comes in: applying analytics and machine learning to automate and improve IT operations. In The Essential Guide to AIOps, you’ll learn everything you need to know to begin your AIOps journey, including: Key AIOps use cases as defined by Gartner How AIOps […]

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Fast-Track Your Multicloud Monitoring Initiative: How to Embrace New Multicloud Environments

Having a strategy to mitigate the challenges of these new, complex infrastructures can give an organization a competitive edge. Read Fast-Track Your Multicloud Monitoring Initiative to learn: What benefits come with hosting workloads in various public cloud infrastructures Key challenges multicloud environments have on IT and security teams What sorts of tools can best tackle […]

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How Predictive Coding Enables Tactical Review in eDiscovery

Predictive coding may feel unfamiliar to some, but many of the services that consumers use every day incorporate this technology. For example, the recommendations Amazon provides while you’re shopping, and even Google’s predictive search suggestions.   Predictive coding can empower lawyers to focus their time on information that is relevant to the claims and defenses of […]

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