5 Capabilities Your CU Must Have to Manage Member Interactions Through COVID-19

As the coronavirus continues to impact the world and cases spike once again, it’s shutting communities into their homes and jeopardizing companies who normally rely on face-to-face interaction to conduct business. Prior to the coronavirus outbreak, 65% of consumers who attempted to complete a financial transaction online were redirected to a physical branch. This proves […]

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Switching Payroll Providers Made Easy — ADP Payroll Switcher's Guide

Is it time to find a new payroll provider? Payroll is the lifeblood of your business, so it’s natural to feel nervous about anything that threatens to interrupt it. When switching to a new payroll service provider, knowing what information you will need ahead of time can help smooth the transition, minimise disruptions for your […]

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Agency Acceleration Series

Seth Godin, Neil Patel, Rand Fishkin, Ann Handley, Shama Hyder and more answer questions from agencies on how to move forward in this new economy. Please see below dates and times for each session.  Ann Smarty: November 4th at 12PM ET Ann Handley: November 12th at 12PM ET Amy Landino: November 18th at 12PM ET Karl […]

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Does Brexit mean CXit?

2020/21 will remain memorable for the disruption caused by COVID-19 and most probably Brexit. Contact centres have already been tested in terms of a frenzied pivot to homeworking and coping with significant fluctuations in customer demand. Digital first agendas have moved into the fast lane. Self-service and proactive customer engagement are being scaled to protect […]

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KuppingerCole Report – IGA Modernization

Inevitably, every organization with digital security and governance requirements will go through iterations of IAM and IGA system modernization efforts. Persistent Systems’ Unity provides the necessary migration framework to facilitate an IGA modernization transition. Read this exclusive report by KuppingerCole (Europe’s leading Analysts on Information Security) to learn more. Request Free! Source: Information Technology

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Advertising to the Developer & Tech Community: A B2B Guide

Are your developer-targeted advertising efforts falling short of expectations? Developers are a notoriously tough audience to connect with—naturally skeptical and uninterested in fluffy marketing language. But, if you can get these folks to advocate for your brand and products, significant sales opportunities will follow. (Opportunities you’ll miss if you focus only on traditional IT decision […]

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Top 10 Legacy IGA Challenges

Many businesses still rely on manual or homegrown processes to manage identity and access for the enterprise. Everyone looked IGA as a back-office processes, investing millions of $$ in support. This scenario is changing dramatically, and with the explosion of cloud and ramp up in digital transformation initiatives, IGA has become a key business enabler. […]

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MARKETING REPORTING 101: BUILDING THE ULTIMATE SAAS DASHBOARD

Download our guide to learn: Which marketing metrics and KPIs are essential and which are vanity for your SaaS business How to develop a visually appealing dashboard that will empower you to become insight-driven How to build your data stack by ensuring you are integrating, harmonizing and transforming data into consumable insight Everything from data […]

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How to Build A Resilient and Responsive Organization

Download Gartner’s How to Build a Resilient and Responsive Organization guide to learn how to: Take a dynamic approach to reskilling Find talent that generates business impact Redesign work to enable employees to be more responsive Leverage hybrid workforce models Adopt agile principles into HR projects and operating models Request Free! Source: Human Resources

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The Unbounded Workforce: 5 New Workforce Trends to Know

Download Gartner TalentNeuron’s The Unbounded Workforce e-book to learn more about how to: Use labor market data to turbocharge your talent strategy Shape compensation strategy with labor market analytics Strengthen your workforce decisions with labor market intelligence Enhance your digital transformation with talent insights Develop dynamic workforce plans Request Free! Source: Human Resources

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