Bringing Procurement and Logistics Together from Corcentric

Those organizations that thrive – even survive – throughout the global economy’s next era will do so because of closer ties between their Procurement and Logistics functions. As market and organizational complexity grow, so too does the overriding need for a collaborative partnership approach to better deal with it. In Bringing Procurement and Logistics Together, […]

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Edge Computing & Internet of Things (IoT)–Revolutionizing the Industrial Movement in Asia-Pacific and Japan

Asia-Pacific region with Japan is all geared up to lead in developing the Internet of Things (IoT) blending with Artificial Intelligence (AI), Machine Learning (ML) and Blockchain Technologies in the forthcoming years. The introduction of IoT represents this unique vision where internet is extending itself into the arena of real world and taking on everyday […]

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LIVE WEBINAR: Tomorrow-Ready ITSM Today: 3 Key Strategies

In ancient times – February 2020 – EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. That future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workforce suddenly working from home. […]

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Best Practices Guide: Monitoring and Alerting

Alerting is an essential aspect of preventing downtime, but it can also be one of the most frustrating and time-consuming parts of your job.  This guide includes best practices that you can implement immediately to optimize your monitoring and alerting strategy. Following these best practices will help ensure three related outcomes:  Monitoring is in place […]

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Take a Modern Approach to Customer Experience: Empowering Frontline Employees and Agents

In the modern, connected world, member support expectations are being raised across the board. At the same time, credit unions face complexities keeping pace with these expectations as service channels broaden and more is expected of support agents.  Based on survey data from customer experience managers and employees around the world, this report examines how […]

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Best Practices for Preventing Alert Storms

Alerting on critical issues is essential for smooth operations and downtime prevention. However, managing alerts can be time-consuming, taking your attention away from what’s important – actually solving the issues you’re alerted on. This checklist includes best practices for optimising your alerting strategy.  Download the checklist today to avoid alert storms and help prevent system […]

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Thinking Differently About Supply Chain Planning

The transformative concept at the heart of what we do is concurrency: a model that takes into view the whole planning networking and aligns data so that a change in one part of your chain, triggers corresponding changes, in real-time.  Through the Thinking Differently About Supply Chain Planning study, you’ll get an in-depth exploration of how market-leading […]

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Outage Impact Study

Availability has become our most valuable commodity, yet high-profile outages and brownouts are occurring at an alarming rate.  We recently commissioned a global study that revealed insights into the impact of IT downtime on organizations. This study dives into:  How outages are affecting businesses beyond the bottom line  The most common culprits of downtime   Recommendations for avoiding […]

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Monitoring & Alerting Best Practices Guide

Alerting is an essential aspect of preventing downtime, but it can also be one of the most frustrating and time-consuming parts of your job.  This guide includes best practices that you can implement immediately to optimize your monitoring and alerting strategy. Following these best practices will help ensure three related outcomes:  Monitoring is in place […]

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Medidas tiles para proteger tu salud mental y de sus colaboradores durante la crisis del COVID-19

Los cambios causados por la crisis del COVID-19 hacen necesarios que nuevos caminos, no solamente en la vida profesional, como también en la vida cotidiana sean establecidos. Especialmente para el profesional de RRHH, que también es responsable por la motivación y salud de los empleados durante este tiempo, es necesario concentrarse en la propia salud […]

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